Delivery & Returns

 

 

How do you ship the artwork?

We deliver works of art straight from the artists in Brazil directly to you.

We trust this job to FedEx (or similar alternative) who delivers our artwork in a safe, fast and seamless manner, offering excellent rates.

Photographs are printed and delivered to you by theprintspace.

 

 

How long will it take to deliver my purchased work?

We aim to deliver your purchase all ready artworks and photographs within 10 working days.

We aim to deliver all on demand artworks within 2 months. This is because:

·      it takes 2-3 weeks for artist to produce artwork

·      it takes 2 weeks for clearance from the Ministry of Culture in Brazil to export cultural goods

·      it takes 10 working days for shipping

 

 

Do I have to pay for shipping costs?

We offer free shipping to many artworks in our gallery.

We offer excellent shipping rates that will be paid separately for the rest of artworks.

Unfortunately we must charge insurance separately (not applicable for photographs)

Transit insurance prices:

Value up to £800: £12

Above £800: 1.5% of the price

 

 

Will I have to pay a lot of taxes if I buy an artwork from Artefato Gallery?

Not at all. Collage, paintings and artworks in general are exempt of import taxes and you will only pay a reduced fee of 5%.

 

What if I don’t like the artwork when I receive it?

We understand this can happen and will offer full refund if you let us know within 7 days after you have received the artwork.